ECCAS TradeBarriers Portal

A regional platform for reporting and resolving non-tariff and trade barriers across member states.

Privacy Policy

ECCAS Non-Tariff Barriers (NTB) Reporting Platform

Last updated: 7 April 2026

Introduction

Welcome to the ECCAS NTB Reporting App — a platform dedicated to facilitating the resolution of trade barriers between ECCAS member states while protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information. By using the ECCAS NTB Reporting App, you consent to the practices described below.

Information We Collect

Personal Identification Information

We collect names, contact details, and other identifying information solely for registration and verification purposes. This data is:

  • Never displayed to other users
  • Never shared with other countries
  • Stored securely with restricted access

Complaint Details

We collect the specifics of your complaint related to trade barriers. While these details may contain information necessary to identify the nature of the problem:

  • Personal identification information is removed before sharing with relevant authorities
  • Only the substance of the trade barrier issue is communicated to focal points

How We Use Your Information

Purpose Description
Issue Resolution Facilitating resolution between relevant trading parties and ECCAS member states
Service Improvement Analysing collected data to understand user needs and improve the platform
Communication Contacting you for updates or changes to our service

How We Protect Your Information

We implement robust security measures to protect your personal data, including:

  • Data encryption in transit and at rest
  • Secure servers with restricted access
  • Regular security audits to identify and address vulnerabilities

Sharing of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties.

The only exception is trusted third parties who assist in operating the platform, provided they agree to maintain strict confidentiality.

Changes to This Policy

Any changes to this Privacy Policy will be posted on this page with an updated modification date.

Contact Us

For questions regarding this Privacy Policy, please contact:

Email: eccas@tradebarriers.africa